Wan - 2023-11-15
It is tucked away in between the natures. Feels zen when you step into the ryokan. The staff there are very friendly and helpful. Even though some of them did not speak much English, they did their best to help us. Private onsen was lovely. It was at...
If water was to be included with the reservation of the private onsen , that would be great. We were so thirsty after onsen, had to get bottled water from the vending machines outside the ryokan. They did provide a bottle of water each in the room, but that was clearly not enough. Did not understand the menu as it was in Japanese. Google translate was able to help us figure out most of the food we were eating. Check out time was at 10am, but the shuttle bus leaves at 9.20am, which meant that we had to rush through breakfast and quickly pack up. Did not leave us much time to enjoy the beautiful surroundings. It would be great if there was a later time for shuttle.
Małgorzata - 2024-02-17
If you're looking for a good ryokan experience I think this one would be a good choice. My group used the shuttle service to get to and out of the ryokan without any issues. At the ryokan itself, the staff was very attentive, friendly and nice and did their best to communicate with us using English. I really cannot overstate how great they were. Our shabu-shabu dinner as well as the breakfast was very good, I think the portions size was also quite great. Rooms were nice, had a great view, but I will say the bath in the japanese room might need some renovation work. Speaking of baths, if you have to ability to book the private bath, I highly recommend to do so. The building itself is rather old but it doesn't mean it isn't charming in a specific.way. Overall we stayed only one night but were fully relaxed and recharged before our next trip.
Lorynth - 2024-02-08
The view from the room as well as the view from the private onsens definitely made up for everything else about this ryokan. The location they are in is breathtaking!
My husband and I stayed in a few traditional ryokans during our trip and this one was our least favorite. The building is in desperate need of some TLC. There is really no charm or character left to the old building, it just needs to be repaired. The futons felt worn down and tired, the toilet in our bathroom was leaking, the floor under the sink was clearly suffering from water damage and was peeling up around the corners. The chairs in our room were sagging in the middle and the arm rests were coming off, many of the curtains and wall hangings were thread-beren and tattered. It just didn't feel like the place had been taken care of at all.
Jessica - 2024-02-13
Beautiful traditional stay in Kyoto. The property picked us up at the closer train station at a preorganised time which was super helpful. We loved the private onsen. Great view. Note this is an additional charge and public baths are free. Dinner and breakfast were included. A lot of food and a brief English description was provided. Great to try some local food that we wouldn’t normally order. We also had to wear kimonos to the restaurant which was fun. Staff were lovely and hospitable.
Don’t expect a lush comfy bed - this is a tradition stay with mats on the floor. They were comfy enough for us for one night.
Jared - 2023-12-05
The location was beautiful, with a great view from the room and hiking paths very close by. The private onsen was perfect, although a little short in terms of permitted time (45 mins). The staff were incredibly friendly, attentive and helpful. The tr...
It was a little cold in the room (but there was air conditioning available to heat or cool the room as needed), the amenities within the rooms were also a bit old. The bathroom smelled a little.
Lee - 2023-11-05
The traditional kaiseki dinner and breakfast was excellent - food was plentiful and delicious. Staff was very warm and friendly. We were able to book the private open air bath (additional 4000 yen), but the water was hot and the mountain view was lov...
The toilet room had a strange smell, and the tiled tub in the shower room didn't look clean. However this did not detract from the experience of our stay.
Mathieu - 2023-10-23
Staff are incredibly attentive and welcoming. We were made to feel very special and looked after. The private bath is well maintained and has a wonderful view. Dinner and breakfast were a great experience. They provide a large amount of varied and ta...
The facilities are a bit dated and noise travels. If you are unlucky and have noisy neighbors, your experience may be affected.
Hannap73 - 2023-11-02
Dinner and breakfast were absolutely amazing, with artistic presentation! Room was spotless and personnel was doing everything timely with smiling friendly attitude.
Onsen was a bit small and worn out, however we knew the facility would be old, so this wasn't any surprise for us. We Enjoyed the hot bath in the darkness in the middle of mountain wilderness
佑邦 - 2023-12-05
The plan for one -point or two foods is quite cost -effective and exquisite. There are also shuttle bus assistance to the hotel (about 20 ~ 30 minutes up the mountain). The hotel is quite historically feeling. The choice, each staff member is also qu...
The water pressure in the room is small, which may be a equipment problem
Sam - 2024-04-06
The staff were lovely. The area was gorgeous
For the price everyone pays I expected the quality and standard of the property to be more luxurious. For £300 a night you have to pay to book the private onsen we found to be a bit cheeky! Other places we stayed in which were a lot cheaper to stay in didn’t charge.
Marre - 2023-10-31
Location is beautiful and the staff is extreme service.
The facilities are very outdated and therefore do not always look hygienic.Also booked this stay after reading many positive reactions about dinner and breakfast.But for the price quality ratio and the Japanese standard of food, I was disappointed.
Nicolas - 2024-03-23
The welcome and the kindness of the staff.Everything is done to put the customer at ease and we did not feel any embarrassment despite not talking very well Japanese.The private onsen is very pretty, the meal is generous and refined.
Everything was perfect.THANKS !
Angelica - 2023-11-04
Beautiful ryokan on the outskirts of kyoto. Dinner and breakfast were provided. I was impressed how much food they offered. We used the private onsen in the evening and it was an experience second to none. Staff were super friendly and sweet. Highly ...
Baboulevitch - 2023-11-04
Unbeatable staff who do everything to make you feel welcome and taken care of. I was sick for a couple of days while I was here, and felt so looked after! I asked them to put out a futon for me mid day so I could lie down, and they did this with no f...
Marcella - 2023-10-21
Amazing ryokan experience! Everything was perfect - got picked up by a shuttle at the train station, had a lovely dinner in a superb location, enjoyed their private onsen and had a delicious breakfast. Staff was the kindest, thank you!
Tayash - 2024-02-11
First of all, I love how the area is covered in a lot of greenery which makes it very pleasant to see, the food as definitely one of the highlights for me and the private onsen is also one of the best experiences I've ever had.
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Renate - 2023-10-23
Everything: the location, the super -friendly staff, the excellent service, the extraordinary dinner in the Annex on the river.
There was nothing to complain about.
Sai - 2023-11-01
Staff were friendly, and made sure you were taken care of. Attention to details were great. Staff made you feel like you were being valued and cared for.
Helena - 2023-12-28
I loved the private hot spring, the food, and the service!
The only regret I have is staying there for just one night…
Oscar - 2024-04-04
Great hotel!!
Room bathroom needs a little maintenance. Towel rack fell and friends room did not have shower support
Jie - 2024-03-28
The staff service is very good at this private soup scenery. If it is the maple leaf season, it is even better
Ryan - 2024-01-13
The service was fantastic!! But a little bit run down here and there but other than that it was really amazing
Sara - 2024-03-02
Everything ❤️ Everyone is so kind! Congratulations for this little place of heaven!
Sue - 2023-12-04
Beautiful area, lovely staff and good sized room.
There is no lift just FYI
Tatyana - 2024-03-29
Very friendly staff, clean, beautiful view and national food
Lucio - 2024-03-30
Amazing place, flexible and welcoming staff
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Assel - 2024-03-21
The staff is excellent, beyond praise
Nutrition
Anonymous - 2023-11-03
Great hospitality!!! And fantastic Onsen